Paynet Kenya supports Diamond Trust Bank's Regional Rollout
April 2008
Paynet Kenya and Diamond Trust Bank has extended the scope of its outsourcing agreements on ATM Network Management and Card Processing to include the bank's related infrastructure in Uganda and Tanzania .
These agreements allow Paynet Kenya to;
- Monitor and manage the bank's entire network of 22 ATMs.
- Handle all the back office functions of the bank's card business.
Most of the management work is being handled from Nairobi , with resources in place in the two countries to handle any physical infrastructure requirements. In total, Paynet Kenya manages more than 175 ATMs in 53 towns in Kenya , Uganda and Tanzania .
Paynet's ATM Network Management includes but is not limited to the following services;
- Fully outsourced
- End to end package where we manage all aspects of an ATM network up to GL posting.
- Packaged options
- Offsite ATM management
- Cash Management
- 24/7 fleet monitoring
- Supplier management + Service Level Agreements
- MIS tools and analysis
Paynet Card Centre is certified by Visa as a Third Party Processor and provides a full range of front and back office debit and credit card processing services for financial institutions.
- Credit scoring
- Account initiation
- Card personalisation
- PIN Production and despatch
- 24 x 7 Authorisation service
- Chargeback management
- Visa process management
- Statement production and despatch
- Reconciliation – transaction settlement, charges, fees
- Fraud Management 24 X 7
Through the centre, Paynet also operates a highly sophisticated fraud management system.
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